Support Copilot

AI triage, compliant answer drafting, field-friction detection, and help-center intelligence for migration and launch teams.

Company Live Pure GlobalConfidence 87%SLA Under 4 business hours

Open tickets412-18% from last week

AI deflection68.4%+5.3pp after Launch Studio articles

First response14mTarget under 30 minutes

Escalation risk27Comp, wallet, and claim questions

Ticket triage

4 visible

AI answer lab

AI draft

Launch StudioNina AlvarezNeeds review

You can keep this simple and personal: share why you are excited, ask permission to send the short overview, and avoid projecting earnings. I can also generate three versions in your natural voice.

Risk guardrailReply is safe if it avoids specific income outcomes and includes the company opportunity disclosure on public posts.

Deflection intelligence

Where do I find my Launch Studio scripts?Field enablement184+22%Published

Why did my projected rank change?Compensation93+14%Needs diagram

Can I say this product helped a condition?Compliance81-8%Published

How do I pause or edit autoship?Customer ops76+6%Draft

Knowledge gaps

R-37 compression explanationLeaders need a plain-language article plus transaction example before comp replay sign-off.High

Migration day login troubleshootingNew reps ask about reset links, replicated site URLs, and app bookmarks in the same thread.Medium

Customer-safe product story templatesCompliance queue shows repeated disease-adjacent testimonial language from the field.High

Support automations

Triage by risk and topicAdd wallet and tax classifiers after payout migration.38h/weekLive

Draft compliant first replyRequire human approval on comp, wallet, and income-claim answers.51h/weekLive

Knowledge gap detectorPromote repeated Launch Studio questions into help-center drafts.18h/weekTraining

Field signals

Launch confusionNew reps are asking for message examples before they invite.Create one-click scripts inside Support replies.

Comp anxietyLeaders want proof that rank and payout history survived migration.Attach replay evidence to escalated tickets.

Policy pressureSocial posts repeat earnings and product-claim edge cases.Route answer drafts through compliance-safe rewrite mode.

Support audit trail

AI drafted safe reply11:42 AM · Launch Studio

SUP-1842

Escalated comp-plan variance11:29 AM · Compensation

SUP-1837

Published help article11:05 AM · Field enablement

Launch Studio scripts

Detected knowledge gap10:48 AM · AI Copilot

R-37 compression explanation